Doug Bryce

Doug Bryce is Head of Health at Manulife, leading the unified health strategy for Manulife Canada. In this role Doug is driving transformation through member experience, platforms, partnerships, and performance, including establishing and driving an integrated Health digital roadmap.

Doug also leads the platforms and product team in Group Benefits, responsible for Manulife’s extended health care, dental, disability and absence management, pharmacy, and administrative solution products. He is also responsible for the healthcare strategy, digital health, healthcare data & intervention and customer experience teams, focusing on continued innovation and improvements to our member, sponsor and advisor facing experiences.

Doug joined Manulife in November 2022 as the Head of Digital Health and Transformation, a role in which he was responsible for leading Manulife Group Benefits through our ongoing digital transformation and overseeing the Health and Wellness and Digital Experience teams.

Prior to joining Manulife, Doug spent 6 years at Shoppers Drug Mart, where he played a key role in transforming the organization into a consumer health and wellness leader through growth in pharmacy healthcare service offerings such as covid testing, vaccinations and point of care testing, as well as the launch of PC Health, the Health Clinic and Beauty Clinic, and the acquisition of the Lifemark Health Group in May of 2022.

Doug has also worked as a healthcare management consultant, an investment banker and a corporate, securities and M&A lawyer.